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Legal

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Legal

Terms and Conditions

Review the Terms and Conditions of Engagement to understand our commitment to transparency and the guidelines governing our services.

Parties

This Contract is entered into by and between Visanom, hereinafter referred to as “Visanom,” a duly incorporated company with registration number XXXX, operating in compliance with the regulations of XXXXX, and the Client, hereinafter referred to as “Client.”

  1. Effective Date and Legal Binding

This Contract shall take effect and become legally binding upon the receipt of payment of the initial deposit invoice into Visanom's designated bank account. From that moment, both Parties agree to be bound by the Terms and Conditions set forth in this Contract.

  1. Scope of Services

Visanom is an online platform specializing in providing immigration services focused on digital nomad and entrepreneurship visas, as well as residence permits, within its designated scope of countries. The extent of the services provided under this Contract will depend on the package selected by the Client. Any additional services outside the selected package will be subject to separate invoicing, which will only proceed upon obtaining the Client's prior consent before execution.

The Client acknowledges and agrees to release Visanom from any liability and waives any right to pursue claims in the following circumstances:
2.1 Outcomes: Denial of visa applications, residence permit applications, ENISA business plan denials, or any other services provided by Visanom. Due to the inherent uncertainties of legal and administrative processes and evolving criteria of relevant public authorities, Visanom cannot guarantee any specific outcome. THE CLIENT understands and accepts that success cannot be assured, and releases Visanom from liability if results do not meet expectations.
2.2 Staffing and Assignment: Visanom reserves the right to assign different professionals or team members to carry out the contracted services.
2.3 Process Timelines: Visanom shall not be held liable for delays beyond the estimated timelines due to external factors beyond its control.
2.4 Accuracy of Information: THE CLIENT is responsible for providing complete, accurate, and truthful information. Visanom is not liable for denial or delay resulting from incomplete or inaccurate information provided by THE CLIENT, including undisclosed criminal records or other material facts.

  1.  OUT OF SCOPE SERVICES
    If additional services not included in the initial service package are requested by THE CLIENT, these will be invoiced separately at a rate of €150 per hour, plus applicable VAT. Examples include, but are not limited to, requests for additional documentation, corrections, appeals, obtaining additional appointments, attendance at embassy or consulate appointments, additional document review, personal assistance, and any services not covered under the original contract.

  2. PAYMENT TERMS
    4.1 Accepted Payment Methods:

  • Credit/Debit Card: Payments may be made by contacting xxxx.

  • Bank Transfer: Transfers should be made to Visanom’s designated bank account, with proof of payment sent to xxx@visanom.com. An additional 2% fee applies to cover bank charges.

  • PayPal: Arrangements through PayPal will include a 5% surcharge to cover processing fees.

  • Payment Link: A link provided by Visanom’s bank may also be used as the preferred payment method.

4.2 Responsibility for Fees: All additional costs associated with payments, including any bank or transfer fees, shall be borne by THE CLIENT.
4.3 Payment Upon Invoice: Invoices are payable upon receipt. Services will not begin until the initial deposit payment has been received in full.
4.4 Suspension of Services: Failure to settle any invoice or payment issues (e.g., declined card transactions) may result in suspension of services. Visanom reserves the right to pursue legal remedies for debt collection.
4.5 Commitment to Payment: By signing this proposal, THE CLIENT is contractually obligated to pay issued invoices, regardless of whether they decide to withdraw or cease communication. If payment is not received and THE CLIENT fails to communicate with Visanom, legal action may be pursued against THE CLIENT and their assets, both in Spain and in their country of residence.
4.6 Inactivity: If THE CLIENT fails to respond or proceed with their application for a period of 90 days, Visanom may close the file. Reactivating the file will incur a €400 fee.

  1. EXTERNAL EXPENSES
    THE CLIENT acknowledges that service fees do not cover any external expenses required to execute the services, such as shipping, courier services, notary fees, registry fees, sworn translations, travel expenses, and applicable taxes. Any unforeseen expenses will be communicated to THE CLIENT, who must provide written consent before they are incurred.

  2. MODIFICATION OR AMENDMENT
    6.1 Any modification or amendment to this Agreement must be made in writing and signed by both Visanom and THE CLIENT.
    6.2 Cancellation within Cooling-off Period: THE CLIENT has a 14-day period from the date of signing to cancel the service. A refund will be provided, less the cost of services already performed (e.g., checklist review, initial consultation).
    6.3 Post-Cooling-off Period: After the initial 14 days, THE CLIENT agrees that 100% of the fees will be retained, regardless of whether services have begun.

  3. VALIDITY OF THE PROPOSAL
    7.1 Visanom agrees to honor the terms and conditions of this proposal, including the quoted price, for 30 days from the issuance date to THE CLIENT.
    7.2 Invoices are due upon receipt, and services will not commence until the initial payment is completed.

  4. DATA PROTECTION
    8.1 THE CLIENT consents to the collection and processing of their personal data by the designated representatives for the purposes of fulfilling contractual obligations.
    8.2 In accordance with GDPR (Regulation (EU) 2016/679) and other applicable data protection laws, Visanom will handle THE CLIENT’s personal data confidentially and only share it with third parties as necessary for service delivery.
    8.3 THE CLIENT may exercise their rights to access, rectify, cancel, or oppose the processing of their data by contacting Visanom at hey@visanom.com.

  5. GOVERNING LAW AND JURISDICTION
    9.1 This Agreement shall be governed by and construed in accordance with the laws of Spain. Any disputes arising under this Agreement shall be subject to the jurisdiction of the courts and tribunals of Barcelona, Spain, with the parties waiving any other applicable jurisdiction.

Frequently asked questions

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

What services does Visanom offer for relocation to Spain?

Visanom helps digital nomads and entrepreneurs with a range of services, including visa assistance, relocation support, business setup guidance, and legal consultation. We also offer community access to connect with others who have made the move.

How does Visanom simplify the relocation process?

Can I get legal support for my relocation and business setup?

How can I track my relocation progress?

Do you offer support after I relocate in Spain?

What services does Visanom offer for relocation to Spain?

Visanom helps digital nomads and entrepreneurs with a range of services, including visa assistance, relocation support, business setup guidance, and legal consultation. We also offer community access to connect with others who have made the move.

How does Visanom simplify the relocation process?

Can I get legal support for my relocation and business setup?

How can I track my relocation progress?

Do you offer support after I relocate in Spain?

What services does Visanom offer for relocation to Spain?

Visanom helps digital nomads and entrepreneurs with a range of services, including visa assistance, relocation support, business setup guidance, and legal consultation. We also offer community access to connect with others who have made the move.

How does Visanom simplify the relocation process?

Can I get legal support for my relocation and business setup?

How can I track my relocation progress?

Do you offer support after I relocate in Spain?

What services does Visanom offer for relocation to Spain?

Visanom helps digital nomads and entrepreneurs with a range of services, including visa assistance, relocation support, business setup guidance, and legal consultation. We also offer community access to connect with others who have made the move.

How does Visanom simplify the relocation process?

Can I get legal support for my relocation and business setup?

How can I track my relocation progress?

Do you offer support after I relocate in Spain?

Get Started

Ready To Start Your Journey?

Take the first step towards a seamless relocation. Connect with our AI agent and begin your stress-free move to Spain today!

Start to relocate

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Get Started

Ready To Start Your Journey?

Take the first step towards a seamless relocation. Connect with our AI agent and begin your stress-free move to Spain today!

Start to relocate

Icon
Image
Image
Image
Background Image

Get Started

Ready To Start Your Journey?

Take the first step towards a seamless relocation. Connect with our AI agent and begin your stress-free move to Spain today!

Start to relocate

Icon
Image
Image
Image
Background Image

Get Started

Ready To Start Your Journey?

Take the first step towards a seamless relocation. Connect with our AI agent and begin your stress-free move to Spain today!

Start to relocate

Icon
Image
Image
Image
Background Image